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APM APM-PMQ Exam Syllabus Topics:
Topic
Details
Topic 1
- Planning and Managing Deployment: Key operational skills are honed, including requirements management, solutions development, and quality management to meet project needs. Topics like integrated planning, schedule management, and resource management ensure efficient workflows. Additionally, budgeting, risk and issue management, and change control prepare professionals for practical execution challenges.
Topic 2
- Setting Up for Success: This topic equips project professionals with knowledge of life cycles, essential for structuring projects effectively. It emphasizes governance arrangements to ensure accountability, sustainability for long-term project viability, and business case development to justify investments. These elements collectively prepare professionals to establish a strong foundation for successful project delivery.
Topic 3
- People and Behaviours: This section develops key interpersonal skills like stakeholder engagement and communication management to build trust. It addresses conflict resolution for maintaining harmony, leadership to inspire teams, and diversity and inclusion to foster innovation. Ethics and professional compliance are also discussed, ensuring project professionals uphold high standards.
Topic 4
- Preparing for Change: Project professionals are guided through procurement strategies, reviews to assess progress, and assurance mechanisms to maintain standards. The topic also covers transition management for smooth operational shifts and benefits management to align outcomes with organizational goals, ensuring adaptability in dynamic environments.
APM Project Management Qualification (PMQ) Exam Sample Questions (Q19-Q24):
NEW QUESTION # 19
You are the project manager for a construction company tasked with building a new housing development.
Conflicts have arisen between the architects and builders regarding construction methods. Additionally, the health and safety team is concerned about reported incidents.
Explain five impacts that conflict within this project could create.
Answer:
Explanation:
See the Explanation for both solutions in detail:
Explanation:
* Project Delays: Decisions are delayed, impacting timelines.
* Reduced Morale: Conflict decreases team motivation.
* Improved Solutions: Constructive conflict can lead to innovative ideas.
* Safety Risks: Conflicts divert focus from safety.
* Budget Overruns: Conflict consumes resources and time.
Detailed Explanation:
NEW QUESTION # 20
You have been assigned to manage a new project team. The team has recently been set up to improve service levels which have drastically reduced over the past year.
Only a few of the team members have worked together before. It is your responsibility as the leader to facilitate the team's development.
Question:Identify two models you could use to facilitate developing your team. (2 marks) Question:Explain three ways team development models can help the team meet their objective to improve service levels. (3 marks)
Answer:
Explanation:
See the Explanation for both solutions in detail:
Explanation:
Two Models to Facilitate Team Development
* Tuckman's Model of Group Development
* This model outlines stages (forming, storming, norming, performing, and adjourning) to help a team transition from initial formation to effective collaboration.
* Belbin's Team Roles Model
* This model identifies various roles team members can adopt to ensure a balanced and efficient team dynamic, focusing on individual strengths and contributions.
Three Ways Team Development Models Help Meet Objectives
* Improving Collaboration and Communication:
* Team development models emphasize open communication, enabling team members to understand each other's strengths and establish trust, which is critical for improving service levels.
* Enhancing Role Clarity and Efficiency:
* Models like Belbin's ensure that roles and responsibilities are aligned with individual strengths, minimizing conflicts and optimizing task execution.
* Building a Cohesive and Motivated Team:
* By addressing the interpersonal and performance dynamics (e.g., through Tuckman's stages), these models help develop a motivated and well-aligned team capable of achieving high service standards.
NEW QUESTION # 21
Which of the following are not typical responses to risks?
* Complete root cause analysis to understand why the situation has occurred.
* Reduce the probability of the threat occurring or the impact on the project.
* Change objectives or practices to change the cause of the threat so it can no longer occur.
* There are no acceptable or viable approaches to take to avoid or reduce, so the threat and any residual risk must be managed.
* Prepare a risk management plan to document the risk and give it to your sponsor.
* Pass the responsibility for bearing the impact of the threat from one party to another.
- A. 4 and 5.
- B. 2 and 6.
- C. 3 and 4.
- D. 1 and 5.
Answer: A
Explanation:
Detailed Explanation:
* Preparing a risk management plan (5) is part of risk planning, not a direct response to risks.
NEW QUESTION # 22
You are managing a construction project aimed at developing a new eco-friendly office building. You are tasked with ensuring that sustainability measures are effectively monitored and reported.
At which point in the project life cycle should you implement sustainability measures?
- A. Sustainability measures should be monitored continuously and integrated into project planning, before construction begins.
- B. Sustainability measures should be implemented once construction has begun and reported if significant issues arise.
- C. Sustainability measures should only be reviewed during major project milestones and construction stopped if targets are not being met.
- D. Sustainability measures should be captured at the building's completion and reported in the final project report.
Answer: A
Explanation:
Detailed Explanation:
NEW QUESTION # 23
You are managing a project to develop and deploy a new finance management software system for a client.
The project has been deployed and is now in the post-deployment support phase. This phase requires ongoing technical support and maintenance after the software is deployed. The workload can vary significantly over time, is likely to evolve over time, and quick response times are essential.
Question: Based on the features of different contractual relationships and methods of supplier reimbursement, state the most appropriate contract type for the post-deployment phase. (1 mark) Question: Explain four reasons why this would be the most suitable. (4 marks)
Answer:
Explanation:
See the Explanation for both solutions in detail:
Explanation:
Most Appropriate Contract Type:
Time and Materials (T&M) Contract
The Time and Materials (T&M) contract is the most suitable for the post-deployment support phase of this project. This type of contract allows flexibility and is ideal for scenarios where workload can vary significantly, and the scope of work may evolve over time.
Four Reasons Why T&M is the Most Suitable Contract Type:
* Flexibility to Accommodate Changing Workloads:
* The nature of post-deployment support often involves unpredictable workloads that may vary significantly based on client issues, system updates, and evolving requirements. A T&M contract enables scaling of resources (both time and effort) up or down as needed, ensuring the flexibility required for such scenarios.
* Adaptability to Evolving Scope:
* Since post-deployment support tasks often change over time (e.g., addressing newly discovered bugs, implementing requested features, or handling unexpected incidents), a T&M contract is well-suited as it allows for adaptability without the need for renegotiation.
* Cost-Effective for the Client:
* Clients only pay for the actual time and materials used, making it cost-effective. This ensures that no money is wasted on fixed-price contracts where the estimated scope may not align with the actual effort required.
* Enables Quick Response Times:
* Post-deployment support often demands immediate attention to critical issues to maintain the software's reliability and performance. A T&M contract facilitates rapid allocation of resources as needed, ensuring prompt resolution of issues without delays caused by scope or cost discussions.
NEW QUESTION # 24
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